Policies & Compliance
Ensuring quality, safety, and accountability in care.
Governance and Quality Framework
We operate under a robust governance system ensuring safety, legality, and accountability in line with CQC’s Key Lines of Enquiry (KLOEs).
Core Policies Include
Safeguarding Adults & Children
Health & Safety Management
Infection Prevention & Control
Medication Administration Policy
Incident Reporting & Risk Management
Data Protection & GDPR
Recruitment & Training
Complaints & Whistleblowing
Equality, Diversity & Inclusion
Monitoring & Auditing
Monthly spot checks and staff supervision
Incident Reporting & Risk Managementnnual service user feedback analysis
Internal quality audits and continuous improvement plans
Registration & Insurance
CQC Registration (in progress)
Employers’ Liability & Public Liability Insurance (£5 million cover)
Full DBS for all employees
ICO Data Protection Registration
Our policies are reviewed annually and align with the Care Quality Commission’s key standards of safety, effectiveness, care, responsiveness, and leadership.
